You’ll need to remember at least one full name of your three to five Trusted Contacts to reveal all of them. Note that you only need three codes to recover your account.
If you didn’t set up Trusted Contacts, you might be given the option to answer one of your security questions and reset your password on the spot. As an additional precaution, this comes with a 24 hour waiting period before you can access your account.
Otherwise, you might have to wait until Facebook gets in touch to verify your identity. Be patient! 4. Was Your Account Hacked & Is Sending Out Spam? In the event that your account was hacked and is posting spam to the walls of your friends while you can no longer access it, you should report your Facebook account as compromised.
This will actually start a similar yet different process as the one outlined above. While you will use the same information to identify your account, in the following step you will be able to use either a current or an old Facebook password to recover your account.
This is useful in case a hacker changed your password, but it may also come in handy in case you forgot your new password.
Find more security-related tips on the Account Security page in the Facebook Help Center. Note: If you’re the victim of Facebook malware, read our article on how to prevent and remove it.
How to Prevent & Remove Facebook Malware or Virus How to Prevent & Remove Facebook Malware or Virus Facebook malware is a threat, but you don’t have to worry about it if you follow this advice. Here’s how to avoid the nasty side of Facebook. Read More 5. Still Locked Out of Facebook?
If all of the recovery methods above failed, your last hope is Facebook itself. You can try emailing [email protected] to explain your situation. They might give you a chance to prove your identity using your passport or driver’s license. This can take several weeks, so practice patience.
Note: If you didn’t use your real name on Facebook, your hopes for recovering your account this way are close to zero. If All Else Fails, Create a New Facebook Profile
Over the past few years, I have received countless comments and messages from people who weren’t able to recover their accounts. Usually, their contact information was outdated, the recovery codes Facebook provided didn’t work, or the company would never reach out to verify their identity. Facebook is notoriously difficult to get a hold of. This sucks. Unfortunately, I couldn’t help either. At some point, you just have to move on. As much as it hurts, learn from your mistakes, create a new account, be sure to add several valid contact details, secure your Facebook account, and rebuild your profile. Secure Your Facebook With These 6 Simple Tricks Secure Your Facebook With These 6 Simple Tricks Facebook can be pretty scary when it comes to security, but with a few minutes and the right tools, you can keep your account rock-solid. Read More
Have you found a way to contact Facebook? Or did you discover another recovery method? Please let us know in the comments! And in case this article helped you to recover your Facebook account, please share it with your friends for future reference.